new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 6785983543
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This method eliminates the need for passwords or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on send OTP again and wait for the allotted time to pass. If you continue to encounter issues, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please submit your correct KYC details to our customer support team via email to facilitate the account transfer. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should ensure a smooth and enjoyable experience.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and not to bonus funds. This means users can't withdraw bonus money, only the rewards they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details within the app, including saving your Aadhaar card, UPI, and bank information. This will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay occurs when payment processing is temporarily slowed.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn. It's available for use in gaming, while the winnings from using the bonus can be withdrawn. This means you can cash out any profits made while playing with the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to confirm if your withdrawal request is failing. If the funds are delayed, they should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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